Exchanges/Refunds

PCA School Store Refund, Replacement, and Exchange Policy

At PCA School Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free refund, replacement, and exchange policy within 15 days of item delivery.

Replacements

  • Eligibility: Items must be unused and in their original condition and packaging.
  • Process: If you receive a defective or damaged item, please submit a photo of item and request with your order number to support@thesouthernnoble.com. We will arrange for a replacement item to be sent to you at no additional cost.
  • Replacement Shipping: We will cover the shipping costs for the replacement item.

Exchanges

  • Eligibility: Items must be unused and in their original condition and packaging.
  • Process: To exchange an item for a different size, color, or style, please submit a request with your order number to support@thesouthernnoble.com. We will provide you with instructions on how to return the item, shipping label and process the exchange.
  • Exchange Shipping: We will cover the shipping costs for the exchange shipping.

Refunds

  • Eligibility: Items must be unused and in their original condition and packaging.
  • Process: To initiate a refund, please submit a request with your order number to support@thesouthernnoble.com. We will provide you with a shipping label and nstructions on how to return the item.
  • Refund Method: Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item.
  • Refund Shipping: The customer is responsible for the shipping costs of returning the item. We will deduct the cost of return shipping in your refund.